Returns & Refund Policy

Due to the nature of our products and the on-going spread of the Coronavirus Pandemic, Aurelia Ateliers retains the rights to refuse all returns or exchanges unless an order has been delivered defected, incorrectly or damage. Please Contact Us within 48 hours upon retrieval of your package to begin a claims process. All items which are shipped will be couriered through USPS with a valid tracking number with updates in real time. In the event you are experiencing a missing package, please refer to your tracking number and contact the postal courier to start a the claims process. 


For more detailed information on our refund policy, please visit here.